It depends on your need.
If your main priority is to set up forms quickly without worrying about any technical server details, then MachForm Cloud is our recommended choice.
If your top priority is to have full control over your data and the ability to fully customize your forms, then MachForm Self-Hosted is the correct decision.
If you buy the self-hosted version, you pay for the license only once. The license includes one year of support and upgrades, which you can optionally renew.
Cloud plans are subscription-based and are charged by the month.
Yes, you can use self-hosted MachForm for as long as you like without any additional fees. The license also includes one year of support and upgrades, which you can optionally renew.
Yes. To switch plans, just go to Billing Area and choose another plan.
We offer a 30-day money back guarantee for MachForm Self-Hosted only. We don’t offer refunds for MachForm Cloud subscription.
Yes, you can switch either way at any time. If you’re switching to self-hosted, make sure your server supports PHP and MySQL database to run MachForm.
Yes, absolutely. We’ll assist you with the transfer.
MachForm Self-Hosted FAQ
Yes, you can use the self-hosted MachForm for as long as you like, without any additional fees. The license also includes one year of support contract, which you can renew optionally.
Active support contract allows you to download new software updates (minor/major version) and receive technical support within a one-year period.
The choice to renew your support contract and to keep receiving updates and/or technical support is entirely up to you. After your one-year period has ended, you have the option to renew your contract and to keep enjoying new updates or to continue using your last updated version of the app.
Support contract costs 50% of the full license price per year.
No, your license will never expire. Your forms will still work just fine, and you can continue to use your purchased version forever.
However, you will be no longer receive new updates and technical support.
Yes, please check the MachForm Self-Hosted requirements page for more details.
Yes, we provide free installation service to help you to install MachForm in your site.
MachForm Cloud FAQ
It’s very secure. Security is our top priority for MachForm Cloud. All your forms are secured using HTTPS and the database that holds your data is encrypted using industry standard encryption (AES-256). We’re also using TLS encryption for email connections.
Yes. Unlike the self-hosted version, there are no specific server requirements. MachForm Cloud will work with any sites, including (but not limited to) the following: Squarespace, Wix, Weebly, GoDaddy, BlueHost, Photobiz, Zenfolio, Smugmug, Blogger, Shopify, etc.
Yes, you can cancel your MachForm Cloud plan at any time. There are no contracts to sign. Just cancel your account before your next billing period and you will not be billed again.
Yes, you can change your plan anytime you want. When you upgrade or downgrade, the new plan is immediately applied, and the new subscription amount will be billed at the next billing period.
MachForm Cloud service is billed in advance on a monthly basis, and is non-refundable. There will be no refunds or credits for partial months of service, or upgrade/downgrade refunds.